SHIPPING & RETURNS

SHIPPING POLICY

We love UPS!

Since our relationship with UPS is sooooo very reliable we proudly ship your order UPS within 1-3 business days. We proudly ship to 48 states of the U.S. If you wish to have our products shipped to Hawaii or Alaska please note that shipping rate do increase. If you would like to see your shipping timeframe by state please see the UPS Shipping Map below. Plus note that shipping cost is calculated during checkout. All shipping cost are calculated by UPS by location and are not determined by A1free. 

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RETURN & EXCHANGE POLICY

We will gladly accept returns within 14-days of the date items were received. All returns must be unopened, unused, untampered with, not damaged and in the original condition. No returns will be accepted of products that do not meet the return standards. Please note that due to the nature of the product we do have a strict return policy. If your product is not as described please contact us at hello@aifree.com. We are passionate about our relationship with our A1free family so we will always respond to your request within 24 hours. All return shipping cost must be paid by the customer. If you have a need to return please email us at hello@a1free.com and we will gladly send you a link to pay for shipping cost. 

We also gladly accept exchanges. To exchange all shipping cost must be paid by the customer. Simply ship your product back to the store and we will send you a link to pay for shipping for new product and gladly ship your new product request to you within 24 hours. 

We are so confident that you will love our product that we don't even expect that you will ever have to read this page. Enjoy your beverages and live free. A1free.